News & Events

Tax services: expat-friendly

SOURCE:EyeShenzhenPUBDATE:2025-11-13

Ever imagined filing your taxes in your own language in Shenzhen? Now it’s a reality!

Shenzhen Tax Service has put together a multilingual team fluent in 10 languages — making everything from online tax filing to instant “buy & refund” services smooth and simple for global taxpayers.


01.

Shenzhen tax officials speak your language!

"Help! How do I get my tax record?!"

Cassie, a foreign professional in Shenzhen, was nearly in a panic trying to print her tax payment records for a visa application. Due to little knowledge in Chinese, she felt completely lost.


007.png


Just in time, an English-speaking tax officer appeared: "Don't panic, handling taxes in Shenzhen is so easy! Come on, let me handle it for you!"


4124.gif


4 easy steps for smart tax services

Step 1: Open your app store and download the "Personal Income Tax" app

Get guided assistance to download and register using your passport


Step 2: Get a registration code

Visit any tax service hall with your passport to obtain a personalized registration code

4403.png


Step 3: Access e-tax system

Scan the QR code → Common Services → Tax Record Issuance → Shenzhen → Print


Step 4: Receive a bilingual certificate

The system automatically generates Chinese-English tax records instantly

54415.gif


"I can't believe how straightforward it is! Now I can go shopping for my family!" Cassie cheered.

“没想到这么简单!现在我终于可以去给家人买礼物了!”Cassie开心地竖起了大拇指。


02.

Buy and get tax refund instantly

"Wow! I can get a departure tax refund when I shop here, with a 9% discount!" Cassie discovered while browsing MixC Shenzhen Bay.


154429.gif


The streamlined process needs only four items: passport, tax refund form, shopping invoices, and credit card. 


14154442.gif


"The staff at the departure tax refund counter will place a pre‑authorization on your credit card. When you pass through the port of departure, present your documents to customs for inspection. After verification, the pre‑authorizationwill be released," explained a multilingual tax officer at the counter.


Cassie's refund was processed in just ten minutes. "All done in ten minutes! Shenzhen's tax service is amazing!" she exclaimed.



Shenzhen Tax Service is redefining the expat experience with clear procedures and multilingual support! 

Make it Shenzhen!


Contact Us

Address 4 / F, Tower B, OCT Central One, Mintang Road, Longhua District, Shenzhen

Opening Hours 9:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. Monday to Friday (excluding statutory holidays)